Upside Down Town Hotel Neue Post Zell am See Amenities photo

Upside Down Town Hotel Neue Post Zell am See Exterior photo

Key details

About the Hotel

Schlossplatz 2, Zell am See, 5700

Close to the pedestrian zone

Great

8.5

8.7

/10

4.0

Loved by Upside Down Town Hotel Neue Post guests

Attentive staff

Comfortable beds

Delicious meals

Excellent breakfast

Superb spa

"Hotel is 100metres from end of slope, the 1st Gondala and Ski hire shop."

An ageing rambler from Ireland

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"Clean and modern with lots of facilities - Spa, Pool, ski room etc"

Gregor from United Kingdom

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"The hotel is also part of the summer card offer, providing discounts on activities and free public transport!"

Ria from United Kingdom

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4-star hotel with year-round outdoor heated pool and spa in central Zell am See

Wellness and Spa

The hotel has a contemporary spa area with a hot tub, sauna, hammam, and steam room. Guests can book body treatments, facial treatments, and massages including back, foot, and head massage. The spa lounge and relaxation area includes a solarium and massage chairs, with yoga classes offered twice weekly on Wednesdays and Saturdays.

Accommodations

The hotel offers family suites, junior suites with balconies, and one-bedroom apartments with kitchenettes. Apartment rooms have two bedrooms, two bathrooms, a living room, and a separate toilet. Many rooms provide garden or pool views, and some have mountain views from the balcony.

Dining

The on-site restaurant serves Austrian cuisine with vegetarian, gluten-free, and dairy-free options under a half-board plan. Guests receive a four-course dinner each evening and a buffet breakfast with scrambled eggs, smoked fish, pancakes, and fresh fruit. The bar offers wine and champagne, and live music or DJ nights occur on select evenings.

Location and Activities

The hotel is less than a 5-minute walk from the ski lifts and the Zell am See train station. Lake Zell and the Schmittenhöhe ski area are within walking distance, and the Zell am See-Kaprun Golf Course is nearby. Guests receive a mobility ticket providing free access to public transport in the region.

Family-Friendly Amenities

Board games and puzzles are available for children, and the hotel offers babysitting and child services. A kid-friendly buffet and kids' meals are served in the restaurant. The outdoor heated pool and spa area include areas suitable for families, though there is a separate 16+ textile-free sauna zone.

Highlights

Location: 5-minute walk to ski lifts, lake, and train station

Rooms: Family suites, junior suites, apartments with kitchenettes

Dining: Half-board with 4-course dinner and buffet breakfast

Wellness: Hot tub, sauna, hammam, steam room, massage chairs

Package: Free regional mobility ticket included

Activities: Twice-weekly yoga, skiing, hiking, cycling

“The Neue Post has a modern spa that shouldn't be missed, complete with saunas and a relaxation zone. Its central location makes exploring Zell am See easy, while the heated outdoor pool is a definite plus. In my opinion, the diverse dining and access to both ski lifts and the lake are what make it stand out.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Perfect

9.3/10Review score

View our interactive map

Highlights from guests

Guest ParkingEasy Access

The underground garage offers direct hotel access. It's super convenient.

Oliver from Austria

Review on

Spa & LeisureRelaxation Paradise

The spa area is amazing. It has great saunas and a relaxation zone.

Mei from China

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DiningLavish Breakfast

The breakfast selection is superb. Scrambled eggs were the best!

Hans from Germany

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Room FeaturesSpacious Comfort

Our bedroom was wonderfully spacious. The apartment had two bathrooms.

Jane from United Kingdom

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Deluxe Junior Suite
2 persons
380 sq. feet
1 Queen-size bed and 1 Sofa bed
Balcony
Heating
room details
Double Room Air Conditioning
2 persons
305 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Junior Suite mit Balkon
2 persons
380 sq. feet
1 Queen-size bed and 1 Sofa bed
Balcony
Heating
room details

Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Great

8.8/10Review score

General

No smoking on site
Wi-Fi
On-site car park
Safe deposit box
Pets allowed
Security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
ATM/Cash machine
Coffee shop
Vending machines
Fireplace
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Snorkelling
Ski school
Hiking
Cycling
Golf course
Yoga class
Fishing

Services

Pet amenities available
Housekeeping
Laundry
Ski pass vendor
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Board games
Game room

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage

Room features

Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

The onsite dining experience at Upside Down Town Hotel Neue Post introduces guests to the rich flavors of traditional Austrian cuisine. The inviting setting offers a delightful atmosphere complemented by wholesome meal options that cater to various dietary preferences.

Upside Down Town Hotel Neue Post Zell am See Restaurant photo

Restaurant Hotel Neue Post

Austrian

Ambiance

A cozy and traditional setting that captures the essence of Austrian hospitality, perfect for leisurely meals.

Key Offerings

An incredibly rich breakfast buffet featuring a wellness corner with muesli, whole grain products, and an array of fresh fruits and vegetables, along with fine wines from Burgenland and other notable Austrian wine regions.

Reservation

Open daily for breakfast from 07:00 - 11:00.

Upside Down Town Hotel Neue Post Location

Schlossplatz 2, Zell am See, 5700

Map view

City landmarks

Event hall

Ferry Porsche Congress Center

2100 ft

Landmark

Lake Zell

3700 ft

Beach

Strandbad Thumersbach

2.8 mi

Church

Elisabethkapelle

1.2 mi

Ski Lift

Sonnenalmbahn

1.4 mi

Cable Car

Zell am See

1.3 mi

Landmark

Pinzgauer Lokalbahn

1.0 mi

Landmark

Plettsaukopf Reservoir

1.0 mi

Landmark

Strandbad Erlberg

1.4 mi

Store

PEZ - Pinzgauer Einkaufszentrum Zell am See

1.7 mi

Landmark

Ronachkopf

2.0 mi

Landmark

Alpenflug GmbH & Co KG

2.1 mi

Square

Kurpark Thumersbach

2.7 mi

Nearby

Ebenbergstraße 10

Ebenberg Ski Lift

1400 ft

Casino

Casino Zell am See

1400 ft

Church

St. Hippolyt

300 ft

Stadtplatz

Heimatmuseum

300 ft

Elisabeth Park

Light show on the Lake

700 ft

Esplanade 16

Zell am see esplanade

1800 ft

Park

Elisabeth Park

1900 ft

Brucker Bundesstraße 1

Zell am See-Kaprun

500 ft

Esplanade 16

Strandbad Zeller See

1800 ft

Brucker Bundesstraße 2

Schloss Rosenberg

300 ft

Kreuzgasse 1

Vogtturm City Museum

400 ft

Church

Kath. Pfarrkirche St. Hippolyt

300 ft

Stadtpl.

Stadtplatz Zell am See

300 ft

Brucker Bundesstr 1a

Zeller Seezauber

900 ft

Saalfeldnerstraße 3

Fischerhaus

800 ft

Esplanade 22

Melinda Massage & Beauty Oasis

1800 ft

Restaurants

Steinerwirt

500 ft

Dreifaltigkeitsgasse 2

Deins & Meins

200 ft

Schlossplatz 5

Pizzeria Zum Casar

400 ft

Schlossplatz 2

Stadt Cafe Estl

300 ft

Bahnhofstrasse 1

Restaurant Feinschmeck

400 ft

Dreifaltigkeitsgasse 10

Mosshammer

400 ft

Stadtplatz 4 Em Frente Ao Supermercado Bila

Areitalm

500 ft

Postfach

Pizzeria Giuseppe

600 ft

1 Kirchengasse

Hotel zum Hirschen

500 ft

Dreifaltigkeitsgasse 1

Pizzeria Aydin

500 ft

Brucker Bundesstrasse 8

Alpz Cafe

700 ft

Bahnhofstrasse 11

Explore Zell am See

Ferry Porsche Congress Center

8 minutes' walk

Modern conference and event center hosting exhibitions and festivals. Check for unique events throughout the year.

Lake Zell

14 minutes walking

A stunning glacial lake perfect for swimming or leisurely walks. Offers picturesque views and boat trips during summer.

Casino Zell am See

5 minutes' walk

A vibrant casino enhancing nightlife with gaming tables and entertainment. Great place for socializing and evening fun.

Elisabeth Park

8 minutes' walk

Beautiful park featuring walking paths, gardens, and a serene atmosphere. Ideal for relaxation and outdoor activities.

Skiing at Ebenberg Ski Lift

5 minutes' walk

Popular ski area for enthusiasts of all levels. Easily accessible, with rentals available nearby for hassle-free skiing.

Thermal Spa Visits

10-minute drive

Relaxing wellness experience, with saunas and thermal baths located a short drive away, offering spa treatments year-round.

Restaurant Feinschmeck

2 minutes' walk

Fine dining with a menu of local ingredients and international cuisine. Ideal for gourmet meals and special occasions.

Deins & Meins

1 minute' walk

Casual eatery offering a mix of traditional Austrian dishes and international favorites. Family-friendly atmosphere, no reservations needed.

Light show on the Lake

8 minutes' walk

A spectacular light and sound display on Lake Zell, captivating guests with stunning visuals. Check the schedule for showtimes.

Casino Zell am See

5 minutes' walk

Offers vibrant nightlife with gaming and performances. A great spot for both casual visitors and serious gamers.

Tips on navigating the city

City Centre
Zell am See 2 min · 400 ft
Airports
W. A. Mozart (SZG) 115 min · 47.6 mi
Train
Zell am See Train Station 4 min · 1000 ft
Bus
Bus stop 3 min · 700 ft

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Property information and rules

Check-in

from 15:00-22:00

Check-out

from 07:00-10:00

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of EUR 28.0 per person.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Dutch, Czech, Hungarian, Turkish, Arabic, Bosnian, Croatian

Year renovated:

2007

Number of rooms:

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review summary

Based on recent reviews

The Upside Down Town Hotel Neue Post is appreciated for its blend of modern and traditional Austrian style, featuring a spacious lobby with marble tables and a fireplace. Guests often enjoy the extensive breakfast with its variety of choices. Its central location provides easy access to the lake, buses, bars, and restaurants; plus the ski lifts are within walking distance. Some found issues when trying to use electric charging stations in the connected underground parking.

Review score

Based on 3 verified reviews

7.3 /10

Very good

100%

Recommend

Location

9.3/10

Comfort

9.0/10

Free Wi-Fi

8.1/10

Value for money

8.2/10

Pros

Helpful staff

Excellent breakfast

Heated outdoor pool

Central location

Spa area

Cons

Cold jacuzzi

Noisy traffic

based on 397 reviews

4.5/5

Andrew from United Kingdom

Couple

Double Room

4 nights in August 2026

Reviewed: October 14, 2025

6/10

missing air conditioning disorganized staff

The breakfast was acceptable, with a sufficient variety of options to start the day.

My room did not include air conditioning , despite the listing claiming it did. This made sleeping difficult. I also found the staff disorganized. They were polite enough , but requests seemed to get lost or delayed.

0 Helpful

Margaret from United Kingdom

Family with children

Double Room

3 nights in August 2026

Reviewed: October 13, 2025

9/10

Central Location and Modern Amenities

central location modern room varied breakfast

The hotel is close to the bus station for easy access to the cable car. The room had a view of the lake and the pool. The breakfast offered varied options, and the four-course dinner had excellent quality.

0 Helpful

Oliver from United Kingdom

Family with children

Double Room

3 nights in June 2026

Reviewed: July 06, 2025

7/10