Upside Down Town Hotel Neue Post Zell am See Business photoUpside Down Town Hotel Neue Post Zell am See Exterior photoUpside Down Town Hotel Neue Post Zell am See Room photo

Upside Down Town Hotel Neue Post – A Favorite for Families in Zell am See

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From$150 /night
Check-in
07Aug
Check-out
08Aug
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Schlossplatz 2, Zell am See, 5700
-
Close to the pedestrian zone
Great
8.6
8.7
/10
4.0
/5

4-star hotel with year-round outdoor heated pool and spa in central Zell am See

Wellness and Spa

The hotel has a contemporary spa area with a hot tub, sauna, hammam, and steam room. Guests can book body treatments, facial treatments, and massages including back, foot, and head massage. The spa lounge and relaxation area includes a solarium and massage chairs, with yoga classes offered twice weekly on Wednesdays and Saturdays.

Accommodations

The hotel offers family suites, junior suites with balconies, and one-bedroom apartments with kitchenettes. Apartment rooms have two bedrooms, two bathrooms, a living room, and a separate toilet. Many rooms provide garden or pool views, and some have mountain views from the balcony.

Dining

The on-site restaurant serves Austrian cuisine with vegetarian, gluten-free, and dairy-free options under a half-board plan. Guests receive a four-course dinner each evening and a buffet breakfast with scrambled eggs, smoked fish, pancakes, and fresh fruit. The bar offers wine and champagne, and live music or DJ nights occur on select evenings.

Location and Activities

The hotel is less than a 5-minute walk from the ski lifts and the Zell am See train station. Lake Zell and the Schmittenhöhe ski area are within walking distance, and the Zell am See-Kaprun Golf Course is nearby. Guests receive a mobility ticket providing free access to public transport in the region.

Family-Friendly Amenities

Board games and puzzles are available for children, and the hotel offers babysitting and child services. A kid-friendly buffet and kids' meals are served in the restaurant. The outdoor heated pool and spa area include areas suitable for families, though there is a separate 16+ textile-free sauna zone.

Highlights

Location: 5-minute walk to ski lifts, lake, and train station

Rooms: Family suites, junior suites, apartments with kitchenettes

Dining: Half-board with 4-course dinner and buffet breakfast

Wellness: Hot tub, sauna, hammam, steam room, massage chairs

Package: Free regional mobility ticket included

Activities: Twice-weekly yoga, skiing, hiking, cycling

“The Neue Post has a modern spa that shouldn't be missed, complete with saunas and a relaxation zone. Its central location makes exploring Zell am See easy, while the heated outdoor pool is a definite plus. In my opinion, the diverse dining and access to both ski lifts and the lake are what make it stand out.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Deluxe Junior Suite
    2 persons
    35 sq. feet
    1 King-size bed
    Balcony
    Heating
  • Double Room Air Conditioning
    2 persons
    28 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Junior Suite mit Balkon
    2 persons
    35 sq. feet
    1 King-size bed
    Balcony
    Heating
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
August 2026 - August 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.8/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • Pets allowed
  • Security
  • Luggage storage
  • Locker room
  • Ski storage
  • Allergy-free rooms
  • Lift
  • ATM/Cash machine
  • Coffee shop
  • Vending machines
  • Fireplace
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Snorkelling
  • Ski school
  • Hiking
  • Cycling
  • Golf course
  • Yoga class
  • Fishing

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Housekeeping
  • Car hire
  • Laundry
  • Ski pass vendor
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Treatment room
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

The onsite dining experience at Upside Down Town Hotel Neue Post introduces guests to the rich flavors of traditional Austrian cuisine. The inviting setting offers a delightful atmosphere complemented by wholesome meal options that cater to various dietary preferences.
  • Restaurant Hotel Neue Post

    Austrian
    Ambiance
    A cozy and traditional setting that captures the essence of Austrian hospitality, perfect for leisurely meals.
    Key Offerings
    An incredibly rich breakfast buffet featuring a wellness corner with muesli, whole grain products, and an array of fresh fruits and vegetables, along with fine wines from Burgenland and other notable Austrian wine regions.
    Reservation
    No
    Open daily for breakfast from 07:00 - 11:00.

Upside Down Town Hotel Neue Post Location

Schlossplatz 2, Zell am See, 5700
Explore Zell am See
Explore Zell am See
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Ferry Porsche Congress Center
Ferry Porsche Congress Center
8 minutes' walk
Modern conference and event center hosting exhibitions and festivals. Check for unique events throughout the year.
Lake Zell
Lake Zell
14 minutes walking
A stunning glacial lake perfect for swimming or leisurely walks. Offers picturesque views and boat trips during summer.
Casino Zell am See
Casino Zell am See
5 minutes' walk
A vibrant casino enhancing nightlife with gaming tables and entertainment. Great place for socializing and evening fun.
Elisabeth Park
Elisabeth Park
8 minutes' walk
Beautiful park featuring walking paths, gardens, and a serene atmosphere. Ideal for relaxation and outdoor activities.
Skiing at Ebenberg Ski Lift
5 minutes' walk
Popular ski area for enthusiasts of all levels. Easily accessible, with rentals available nearby for hassle-free skiing.
Thermal Spa Visits
10-minute drive
Relaxing wellness experience, with saunas and thermal baths located a short drive away, offering spa treatments year-round.
Restaurant Feinschmeck
2 minutes' walk
Fine dining with a menu of local ingredients and international cuisine. Ideal for gourmet meals and special occasions.
Deins & Meins
1 minute' walk
Casual eatery offering a mix of traditional Austrian dishes and international favorites. Family-friendly atmosphere, no reservations needed.
Light show on the Lake
Light show on the Lake
8 minutes' walk
A spectacular light and sound display on Lake Zell, captivating guests with stunning visuals. Check the schedule for showtimes.
Casino Zell am See
Casino Zell am See
5 minutes' walk
Offers vibrant nightlife with gaming and performances. A great spot for both casual visitors and serious gamers.
Tips on navigating the city
  • City Centre
    Zell am See 2 min  ·  400 ft
  • Airports
    W. A. Mozart (SZG) 115 min  ·  47.6 mi
  • Train
    Zell am See Train Station 4 min  ·  1000 ft
  • Bus
    Bus stop 3 min  ·  700 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-10:00
Guest Parking
Public parking is possible on site (reservation might be needed) at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Upside Down Town Neue Post provides visitors with a free full breakfast.
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Dutch, Czech, Hungarian, Turkish, Arabic, Bosnian, Croatian
Year renovated:
2007
Number of rooms:
84

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
The Upside Down Town Hotel Neue Post is appreciated for its blend of modern and traditional Austrian style, featuring a spacious lobby with marble tables and a fireplace. Guests often enjoy the extensive breakfast with its variety of choices. Its central location provides easy access to the lake, buses, bars, and restaurants; plus the ski lifts are within walking distance. Some found issues when trying to use electric charging stations in the connected underground parking.
Show moreShow less
Review score
Based on 433 verified reviews
8.5 /10
Great
90 %
Recommend
Breakfast
9.7/10
Location
9.3/10
Free WiFi
7.9/10
Value for money
8.2/10
Pros
Helpful staff
Excellent breakfast
Heated outdoor pool
Central location
Spa area
Cons
Cold jacuzzi
Noisy traffic
Guest reviews
based on 433 reviews
8.5/10
based on 397 reviews
4.5/5
based on 1081 reviews
8.6/10
Andrew from United Kingdom
Couple
Double Room
4 nights in August 2025
|
Reviewed: October 14, 2025
6/10
missing air conditioning disorganized staff
The breakfast was acceptable, with a sufficient variety of options to start the day.
My room did not include air conditioning , despite the listing claiming it did. This made sleeping difficult. I also found the staff disorganized. They were polite enough , but requests seemed to get lost or delayed.
0 Helpful
Margaret from United Kingdom
Family with children
Double Room
3 nights in August 2025
|
Reviewed: October 13, 2025
9/10

Central Location and Modern Amenities

central location modern room varied breakfast
The hotel is close to the bus station for easy access to the cable car. The room had a view of the lake and the pool. The breakfast offered varied options, and the four-course dinner had excellent quality.
0 Helpful
Oliver from United Kingdom
Family with children
Double Room
3 nights in June 2025
|
Reviewed: July 06, 2025
7/10

A Balanced Review

nice variety food easy access parking garage service-minded staff warm room no cleaning scarce towels
The breakfast had a nice variety of food. I liked the easy access to the parking garage. Staff were service-minded. I found that very helpful.
The room was too warm. I could not regulate the heating. There was no cleaning done . Towels were also scarce, inconvenient.
0 Helpful
FAQs
About Upside Down Town Hotel Neue Post
What is the distance from the 4-star Upside Down Town Hotel Neue Post to Zell am See city centre?
Zell am See city centre is reachable within a 5-minute walk from the 4-star Upside Down Town Hotel Neue Post.
Which landmarks are closest to the Upside Down Town Hotel Neue Post?
Guests of the Upside Down Town Hotel Neue Post can visit Casino Zell am See (about 5 minutes' walk from the accommodation), or Elisabeth Park placed 8 minutes' walk away.
Does the 4-star Upside Down Town Hotel Neue Post have a car parking on site?
Guests of the 4-star Upside Down Town Hotel Neue Post can take advantage of a parking garage.
At what time can I check-in at the Zell am See hotel?
At the Zell am See hotel, you can check in from 15:00 till 22:00.
How much does a room at the hotel cost?
The prices at the hotel start from €150.
What payment methods are available in the 4-star Upside Down Town Hotel Neue Post?
At the 4-star Upside Down Town Hotel Neue Post, you can pay using Visa and Maestro.
What room types does the Upside Down Town Hotel Neue Post comprise?
The Upside Down Town Hotel Neue Post provides such room types as Queen Room, Superior Apartment, and Deluxe Junior Suite.
Does the 4-star Upside Down Town Hotel Neue Post staff speak foreign languages?
Yes, the staff of the 4-star Upside Down Town Hotel Neue Post can help you in German, Bosnian, Arabic, Turkish, and Spanish.
Does the 4-star Upside Down Town Hotel Neue Post offer rental services?
Guests will be able to rent cars directly from the 4-star Upside Down Town Hotel Neue Post.
Which facilities does the Upside Down Town Hotel Neue Post provide?
Top locations of the Upside Down Town Hotel Neue Post include a shared lounge and a restaurant, whereas guests' safety will be ensured with a safety deposit box.
Does the 4-star Upside Down Town Hotel Neue Post feature any spa facilities?
Pampering amenities in the 4-star Upside Down Town Hotel Neue Post include a hammam, a steam room, and a hot tub.

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